Privacy Policy

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Keeping your personal information safe is one of our top priorities. INPLAY uses your personal information only for the purpose and within the scope to which you consent with the goal of providing INPLAY services (each a "Service" and, collectively, the "Services") in a seamless manner. You may rest assured that INPLAY will never disclose your personal information to a third party unless specifically consented by you or otherwise required by the relevant laws and regulations or consented by you. We have created this privacy policy (the "Privacy Policy") applicable to all of the Services provided by INPLAY so that you may easily understand the way in which we protect your personal information and other related details. The Privacy Policy is open to the public at all times so you may read the full text of the Privacy Policy whenever you need to do so. Any changes to the Privacy Policy will be promptly notified to you to ensure that you understand the details of and reasons for such changes.

Your personal information will be used by INPLAY to provide better services

INPLAY will collect your personal information as necessary to provide the Services in a seamless manner and to improve your user experience. In order to provide the basic features and other specialized functionalities of the Services pursuant to the Terms of Service for which your consent is given, it may be necessary for INPLAY to verify your identity information, age, account, contact information and device information. Your personal information may be used to search, register or notify other Service users who are in your contact list or who may be your INPLAY friends/group members. Furthermore, your personal information may also be used to give any individual notifications, deal with any inquiries or disputes arising in connection with your use of the Services, send content for paid services, or process shipping and payment. In addition, your personal information may be used to perform statistical analysis for new customized services, provide event and advertising information, comply with obligations required under applicable laws and regulations, and prevent any improper use of your personal information that may cause harm to you in violation of law or the Terms of Service.

Your personal information will be used by INPLAY to provide better services

INPLAY will collect your personal information as necessary to provide the Services in a seamless manner and to improve your user experience. In order to provide the basic features and other specialized functionalities of the Services pursuant to the Terms of Service for which your consent is given, it may be necessary for INPLAY to verify your identity information, age, account, contact information and device information. Your personal information may be used to search, register or notify other Service users who are in your contact list or who may be your INPLAY friends/group members. Furthermore, your personal information may also be used to give any individual notifications, deal with any inquiries or disputes arising in connection with your use of the Services, send content for paid services, or process shipping and payment. In addition, your personal information may be used to perform statistical analysis for new customized services, provide event and advertising information, comply with obligations required under applicable laws and regulations, and prevent any improper use of your personal information that may cause harm to you in violation of law or the Terms of Service.

INPLAY will collect the following information to make our services to you better

When you sign up for the Services or in the course of your use of the Services, INPLAY will collect your telephone number, contact information saved on your smartphone or other device (telephone numbers and names of third parties), device-specific information, operation system and hardware information including the OS version, CPU and LAN card information, legal guardian information (if you are under 14 years of age), your status information, nickname, name, birth date, ID, photos (including meta-information), service usage history, email address, location information, IP address and cookies through INPLAY’s official website, individual applications or programs. INPLAY will also collect shipping information (including the name, mobile phone number and address) to ship your purchases. In addition to the above information, INPLAY may collect your credit card information, carrier information, gift certificate number or other information required for payment processing when you use paid services. Given the nature of the Services, the personal information we collect may differ depending on the application or program. Before you get started with an application or program, INPLAY will inform you of the personal information we collect to which you must consent in order to use the Service.

INPLAY will never disclose your personal information to a third party unless consented by you or otherwise required by law

INPLAY will use your personal information only for the purposes set forth above and will not disclose to or share your personal information with any third party unless consented by you in the course of your use of the Services or otherwise required by law. For any Services that are linked to a third-party service, INPLAY may provide your personal information to such third party with your consent within the scope necessary for your use of the Services.

Some of our Services are provided in partnership with third parties. Such third parties include Chelsea FC, who constantly strives to provide its fans with the best possible experience. By selecting Chelsea FC as “My Team” in Your Profile page, you consent to Chelsea FC sending you news and promotions about Chelsea FC and its official sponsors and partners. You may opt-out from this Service at any time by emailing our Support Centre.

We provide the following personal information to third party as follows:

  • Identity of third party: Chelsea Football Club Limited (CFC)
  • Purpose: To promote relevant CFC services
  • Personal information to be provided: Mobile phone number and/or other data
  • Term of retention and use: Until the purpose of providing information is achieved.

INPLAY may entrust a third party with the handling of your personal information when necessary for seamless provision of the Services.

INPLAY may entrust a third party with the handling of your personal information when necessary for seamless provision of the Services

  • Service provider: NICE Information Service
  • Purpose: For verification of age for services with an age limit
  • Term of retention and use: Until you unregister from the Services or the delegation Service provider: NICE Information Service
  • Agreement with the Service Provider is terminated
  • Service provider: TBC
  • Purpose: For phone number and voice call verification
  • Term of retention and use: Until you unregister from the Services or the delegation agreement with the Service Provider is terminated
  • Service providers: Shipping companies
  • Purpose: For shipping of purchased goods
  • Term of retention and use: Until you unregister from the Services or the delegation agreement with the Service Provider is terminated

Your personal information will be discarded without delay after fulfilling the purpose of collection and use, unless it is required to retain such information under the applicable laws or INPLAY’s internal policies

After fulfilling the purpose of collection and use of your personal information to which you have consented, your personal information will be placed in a separate database (or a filing cabinet in case of paper records) and retained for a certain period of time stipulated under the applicable laws and regulations before being discarded. Paper records will be either shredded or incinerated, and electronic records will be discarded in an irreversible manner using technical methods. However, records pertaining to improper use of the Services will be retained for a period of one year before being discarded in the manners as set forth above in accordance with INPLAY’s internal policies to prevent any disputes arising from improper use of the Services. Personal information retained by INPLAY as required by the applicable laws is as follows:

  • Information to be retained: Records on payment and supply of goods, etc.
  • Applicable laws: Act on the Consumer Protection in the Electronic Commerce Transactions, etc.
  • Term of retention: 5 years

INPLAY will protect your rights

You (or your legal guardian if you are under 14 years of age) may review or change your personal information at any time, and you may also request to withdraw your consent to INPLAY’s collection and use of your personal information or to unregister from the Services. To be more specific, you may change your personal information by changing the relevant settings within the Services or unregister from the Services (or withdraw your consent) by simply clicking on “Delete” in the Settings menu. You are also free to contact our personal information manager in writing or by email through our Support Centre for immediate action. Once you request to have your personal information corrected, we will not use or provide your personal information until it is corrected as requested.

INPLAY may use cookies to provide the Services on personal computers

In order to provide you with customized Services, INPLAY uses cookies, which are saved on your personal computer (“PC”) and retrieved whenever required for any PC-based Services. Cookies are small text files of information sent to your browser by the website operating server, which are then stored on the hard drive of your PC. When you visit a website, cookies are accessed by the server to ensure that your preferences are maintained, which helps you be more efficient. Moreover, cookies tell us how often you visit the website, how you use the website and what information interests you. In this way, we can provide the Services best optimized for your needs. You have an option to enable or disable cookies. You may configure your browser to accept all cookies, get a prompt before accepting cookies, or disable all cookies. Please bear in mind that you will not be able to access some of the Services requiring a login process if you disable cookies.

Any changes to our Privacy Policy will be notified separately. INPLAY may amend this Privacy Policy to, for example, reflect changes to the Services or applicable law. We will post a notice about any Privacy Policy changes, and the updated Privacy Policy will become effective 7 days from the day on which the notice is posted. However, if changes to our Privacy Policy materially affect your rights due to unavoidable reasons, we will give you a 30-day prior notice.

Contact Information

If you have any questions, complaints or suggestions regarding the protection of personal information, please contact our Support Center via email. We will use our best efforts to provide you with a timely and satisfactory response.